Privacy and Cookie Policy

At Novadesko, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and protect your personal information, in accordance with Belgian and European regulations, including the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for personal data is:

Novadesko
Address: Rue de Boussoit, 4, 7110 Maurage, Belgium
Company Number: BE.0501.936.990
Email: contact@novadesko.com
Phone: +32 494 72 32 93

2. Types of Data Collected

We collect the following types of data:

Identification information: name, first name, email address, phone number
Connection data: IP address, browser type, connection time
Cookies and similar technologies (see section 6 for more information about cookies)

3. Purposes of Data Processing

We collect your personal data for the following purposes:

Management of your user account and access to our services
Improvement of the quality of our services
Statistical analysis and enhancement of user experience
Compliance with legal and regulatory obligations

4. Legal Basis for Processing

The data processing we carry out is based on the following legal grounds:

Performance of a contract: when you use our services, your data is necessary for the performance of the contract that binds us
Consent: for marketing activities or the use of certain types of cookies, we will ask for your consent
Legal obligations: we may be required to process your data to comply with a legal or regulatory obligation

5. User Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access: you can request access to the personal data we hold about you
Right to rectification: you can correct or update your information
Right to erasure: you can request the deletion of your data, under certain conditions
Right to data portability: you can obtain a copy of your data in a structured, machine-readable format
Right to object and restrict processing
Right to withdraw your consent at any time

To exercise your rights, you can contact us at: contact@novadesko.com

6. Use of Cookies

We use cookies and similar technologies to improve your experience on our website. A cookie is a small text file placed on your device when you visit our site. These cookies allow us to:

Track the performance of the site and its features
Analyze user navigation to optimize the user experience
Store your preferences (for example, the site's language)

The types of cookies we use include:

Necessary cookies: These cookies are essential for the proper functioning of our site
Analytical cookies: These cookies allow us to collect anonymous statistics on the use of our site
Advertising cookies: We use advertising cookies to provide you with ads tailored to your interests

7. Consent to Cookies

When you first visit our site, a cookie banner informs you about the use of cookies. You can accept or refuse the use of cookies via this banner. You can also configure your browser to block cookies or be notified before a cookie is placed.

8. Data Security

We implement all necessary technical and organizational security measures to protect your personal data against unauthorized access, loss, and alteration.

9. Data Retention

We retain your personal data for as long as necessary to achieve the purposes for which it was collected or to comply with our legal and contractual obligations.

10. Changes to the Policy

We reserve the right to modify this privacy and cookie policy at any time. Any changes will be posted on this page.

11. Contact

For any questions regarding this privacy and cookie policy, you can contact us at: contact@novadesko.com.

Privacy and Cookie Policy