Aller au contenu principal

Help Center Novadesko

Every answer to the questions we get asked, from the first trial to the VAT return. Type a keyword to filter.

Best answers0
↑ ↓ navigate↵ open the answerEsc close
Often asked:

363
Questions answered
10
Topics
24h
Support reply
FR/NL/EN
Languages
Quick actions

Paid after an invitation?

You received a Novadesko letter with a QR code and an amount, and you paid? Two cases: paid thinking it was an invoice, you cancel and get refunded in one minute. Paid to get the 30% discount, your account is activated and the invoice arrives after the 14th day.

Activate my account

Two QR codes on the letter: payment, then activation with your e-mail and phone.

Download the app

Your invoices, bank and accounting on iPhone and Android.

·

Novadesko in general

30
Novadesko is an all-in-one business management and invoicing software. It simplifies accounting, client management, payments, and invoicing, all from a secure, GDPR-compliant European cloud platform.
Novadesko is built for freelancers, self-employed professionals, and small businesses who want to automate their daily tasks: invoicing, accounting, and payment tracking.
Yes, you can create a free account and test all features. Upgrade only when you’re ready.
Your data is hosted on secure European servers with advanced encryption and daily automatic backups. Novadesko complies with the strictest EU data protection standards.
We accept payments via credit card, Bancontact, Payconiq, and PayPal. Manage or modify your subscription anytime directly in your dashboard.
Yes, you can invite your accountant or fiduciary for direct access to your invoices and accounting documents.
Yes, Novadesko is fully responsive and accessible on any device, computer, tablet, or smartphone.
Novadesko is fully compatible with the PEPPOL network (Pan-European Public Procurement Online). It enables automatic sending and receiving of electronic invoices in standardized XML format between companies and public administrations. Outgoing invoices are generated and sent via PEPPOL, while incoming ones are received, validated, and integrated directly into your accounting.
Yes, you can cancel your subscription anytime, no hidden fees, no commitment.
Yes, our support team is available via chat and email to help you set up and use Novadesko easily.
Yes. You have 14 days, matching the trial period, to get a full refund. After that, or if a bank account has already been connected, the 29 € activation fee is deducted from the amount paid and the rest is refunded. To cancel and request the refund online, go to novadesko.com/en/refund with the code from the letter and your company number.
No. This letter is a commercial offer, never an invoice or a reminder. It presents our annual plan with 30% off for companies that have to move to electronic invoicing. Nothing is due: you can simply ignore it, or activate the offer with the code printed below the QR code.
Go to novadesko.com/en/refund, enter the code printed on the letter and your company number, then confirm. The subscription is cancelled and the amount goes back to the bank account that made the transfer within 5 business days at most, with the same structured reference as your payment. No invoice is issued before the 14th day: your payment only corresponds to the order form of the registration. You receive an e-mail confirmation at each step. You can also call 0800 73 839.
Your payment is recorded immediately and your access is activated. The invoice is issued after the 14th day, which is the period during which you can still cancel and get a full refund. After that, the annual subscription runs and the invoice is sent to you by e-mail.
Yes. Since 1 January 2026, invoices between Belgian VAT registered businesses must travel in a structured electronic format through the Peppol network. The invoicing module sends and receives those invoices in compliant UBL, with delivery receipts tracked and no third party software to install.
No. You pick the modules that match your activity: invoicing, CRM, point of sale, stock, treasury or the AI assistant. Data stays shared between them, so a customer you enter in the CRM is ready to use on an invoice or a sales ticket.
Yes. The accounting export covers sales, purchases, credit notes and payments, in Winbooks, Bob, Sage, Horus, Exact Online, Wings and WinAuditor formats. Your accounting firm can also open your file from its own portal, where access is free.
Plans start at 19 euro excluding VAT per month with no lock in, and the amount depends on the modules you switch on. The 14 day trial gives you access without a credit card, so you can try each module before deciding.
No. The software works in invoices, receipts and payments, not in debits and credits. Anything that requires accounting knowledge happens in the background or at your accountant.
No, and it is not meant to. The software takes over the data entry, your accountant keeps the review, the filings and the advice. In practice you pay them for judgement instead of typing.
You see the proposal before it is final and correct it in one click. Nothing lands in your figures without your confirmation.
Yes. Many freelancers begin with the software alone and choose a firm later. Because your file is already organised, the handover takes very little time.
No. The portal for accountants and accounting firms is free for the firm. Only you need a subscription.
That works perfectly well, and the two are not in conflict. Our guide on doing your own bookkeeping explains what the law asks of a sole proprietorship and how to follow your journals.
Yes, for editorial use or a partner page, without asking us first. Keep the proportions and the colours, and avoid pairing it with a message that would imply a partnership that does not exist.
The same working day, in the vast majority of cases. Write to hello@novadesko.com with your deadline : if it falls within the hour, say so in the subject line and call +32 64 49 62 23 straight after.
No, we do not release those figures case by case. We would rather give you concrete examples of real files, with the agreement of the companies involved, than a number nobody can verify.
Quote an extract and link back to the original page, that works perfectly. A full copy serves nobody : your reader gets a frozen version while ours follows the changes in the rules.
We do not pay for links. A commercial partnership stays possible, provided it is labelled as such and the link carries the sponsored attribute. Useful content with a name under it always interests us more than a placement.
It depends on the topic : our founder for the vision and the market, someone from the product team for how Peppol and the certified cash register actually work. Tell us your angle and we will put you through to the right person.

Pricing & subscription

25
Between 15 and 30 euros excl. VAT per month for someone working alone, which is where most of the Belgian market sits. Below that you find plans capped on the number of invoices. Above it, you are paying for extra users, a certified cash register or an ERP that needs configuring. Novadesko charges 19 euros excl. VAT per month with no lock in, and the Peppol access point, the CRM, stock and the cash register are included in that figure.
The Peppol network itself charges the end user nothing. What you pay for is the access point that connects you, almost always through your invoicing software. Three models exist in Belgium: sending included in the subscription with no meter, a monthly document quota, or per item pricing for each document sent. At Novadesko, sending and receiving over Peppol are included in the 19 euros excl. VAT per month, with no quota.
Yes, several vendors offer a capped free plan, usually a few invoices per month or per year. That works for a student entrepreneur or a side business getting started. As soon as you invoice business clients regularly, the cap arrives quickly and you are missing VAT preparation, continuous numbering and proper archiving. Half a day lost per quarter costs more than a 19 euro subscription.
Far less than most business owners imagine. There is no hardware to buy, no special licence and no certificate to order. If you already use up to date Belgian software, activating your Peppol ID takes minutes and costs nothing. If you were still invoicing in Word or Excel, the cost is limited to the software subscription. Add one to two hours of fees if your accountant handles the configuration.
That depends entirely on the vendor. Some charge a flat fee with no meter, some include a monthly quota and bill each document beyond it, others work per item. Always ask the volume question before signing, with a concrete figure: what does my five hundredth invoice of the year cost? At Novadesko there is no meter on Peppol sending.
The subscription is a deductible business expense and the 21 percent VAT is recoverable if you are VAT registered with the right to deduct, which brings the real cost down to the figure excluding VAT. Belgium also provides an increased deduction on electronic invoicing costs for small companies and self employed people, for financial years starting between 2024 and 2027. The conditions depend on your legal form, so have your situation checked by your accountant.
Yes, with a trade off. Invoice templates, spreadsheets and online generators cost nothing and suit anyone sending two or three invoices a quarter. They handle neither continuous numbering, nor document archiving, nor structured sending over Peppol, which has become mandatory between Belgian businesses.
No. We offer fourteen days of full access with no credit card, then a subscription from 19 € excluding VAT per month. A capped free tier mostly produces disappointment after three weeks, when the fourth invoice of the month refuses to go out.
No, sign up asks for none. Nothing is charged on day fourteen: either you pick a plan, or access simply stops.
Yes. The trial covers the complete product, Peppol sending and receiving included. It is the feature to test first, now that the structured electronic invoice is the norm between Belgian VAT registered businesses.
You export them before the trial ends. If you subscribe later, you carry on in the same file with the same clients and the same numbering, without retyping anything.
An invoice stays valid as long as it carries every mandatory mention and a unique, continuous number. A spreadsheet does not prevent that, but it does not guarantee it either, and it produces no structured electronic invoice. The risk shows up at an inspection or at VAT return time.
No. The portal for practices is free: your accountant opens your file, reviews the documents and pulls the entries in their own software format, with no extra licence.
No, it runs monthly with no minimum term. You stop whenever you want and you take your data with you.
A subscription to professional software is a deductible expense, and the VAT is recoverable if you are VAT registered with a right to deduct. Your accountant will confirm the exact treatment for your situation.
It is free for fourteen days, with every feature and no credit card. After that period, use becomes paid from 19 € excluding VAT per month. There is no capped free version, because an invoice limit mostly creates disappointment after three weeks.
No. You work with invoices, receipts and clients, not with debits and credits. The software suggests the VAT rates, keeps the numbering in order and updates the balance as you go. For the doubtful cases, your accountant steps into the same file.
Yes. The trial opens the full invoicing software: your own clients, your own numbering, your own layout. Those invoices are valid and stay in place if you subscribe afterwards.
If you subscribe, you carry on in the same file, with your clients, your invoices and their numbering. If you stop, you can export your documents and receipts before access closes. Either way, your data belongs to you.
There are free public tools, such as Intervat for filing the VAT return, and homemade spreadsheet solutions. They cover the filing or the calculation, not the day to day bookkeeping, the retention of receipts or the reception of electronic invoices through Peppol.
No. Access to the practice portal is free for accounting firms: only your subscription is billed. Your accountant reviews the documents and pulls the entries in the format of their own software.
Yes, and it is a common profile. Fourteen days is more than enough to cover one invoicing cycle on the side. Our page for people self-employed on the side explains what differs from a main activity.
Yes, the trial gives you the complete product, including sending and receiving electronic invoices. Since 2026, invoices between Belgian businesses travel through the Peppol network, so testing software without that part would make little sense.
No, the subscription is monthly with no minimum term. You can stop whenever you want and take your data and documents with you when you go.
A subscription to professional management software is a deductible expense, and the VAT is recoverable if you are VAT registered with a right to deduct. Your accountant will confirm the exact treatment for your regime.

Peppol & e-invoicing

59
Yes. Since 1 January 2026, invoices between Belgian VAT registered businesses must be sent and received in a structured electronic format, through the Peppol network. A PDF sent by email is no longer enough. Novadesko sends and receives your Peppol invoices in compliant UBL format, with no extra software.
Plans start at 19 euro excluding VAT per month, with no lock in. The price depends on the modules you need, such as invoicing, CRM, point of sale or stock management. You can try the platform for 14 days free of charge, with no credit card.
Yes. Your sales, purchase, credit note and payment entries export to the main Belgian accounting packages: Winbooks, Bob, Sage, Horus, Exact Online, Wings and WinAuditor. Your accountant can also open your file directly from the accounting firm portal, which is free for practices.
Yes. The platform is built for freelancers, side businesses and Belgian SMEs. Belgian VAT, the mandatory invoice details, down payments and payment reminders are handled out of the box, and you only switch on the modules your activity needs.
Peppol is an international network that lets businesses exchange structured electronic invoices from one piece of software to another. Every participant is identified by their company number and goes through an approved access point, much as you go through an operator to make a call.
The programme started in 2008 with European Commission funding and was later taken over by OpenPeppol, a non-profit association based in Brussels. Each country also appoints a Peppol authority, the FPS Policy and Support in Belgium.
Yes for invoices between VAT registered businesses established in Belgium, since 1 January 2026. Invoices to consumers and till receipts are not covered.
The law of 6 February 2024 introduced structured electronic invoicing between VAT-registered companies into the VAT Code, and the royal decree of 8 July 2025 set out the practical rules. Since 1 January 2026, B2B invoices between Belgian VAT-registered companies must go through the Peppol network; sales to consumers are not affected.
The administration provides for progressive fines: €1,500 for the first offence, €3,000 for the second, €5,000 from the third, with a three-month period to comply between findings. In practice, a non-compliant invoice can also be refused by your client or delay its payment.
Yes. To support the obligation, small companies and self-employed people benefit from an increased 120% deduction of costs linked to electronic invoicing (subscriptions and consulting fees) for the 2024 to 2027 periods: your Novadesko subscription qualifies.
A PDF is a picture of an invoice that a person has to read and retype. A Peppol invoice is a validated set of data that the recipient's software reads directly. The structured version is the one that counts as the original.
The network itself charges businesses nothing: you pay the software or provider that connects you. At Novadesko, activating your identifier is included in the subscription, and your sending volume then depends on your plan.
Your software queries the network directory using your customer's company number and tells you whether they are registered. Our Peppol page offers the same lookup openly, with no account needed.
Yes, the network is used across much of Europe and well beyond, notably in Australia, New Zealand and Singapore. An invoice to a foreign customer registered on Peppol goes out in exactly the same way.
You need a tool connected to an access point. Most Belgian invoicing packages now include one, Novadesko among them, and the invoice you receive then lands directly in your bookkeeping.
Yes. Your invoices leave the software for the Peppol network and your suppliers' invoices arrive in your inbox. You never have to download or forward a file yourself.
Ask in writing whether transmission goes through an access point and whether receiving incoming invoices is included. Then look up a VAT number in the OpenPeppol directory: our Peppol page does it live and for free, even for a company that is not a customer.
EN 16931 is the European standard describing what an electronic invoice must contain. Peppol BIS 3.0 applies that standard to the Peppol network. Being an access point is about transport: it is what carries the document to the recipient.
In Belgium it derives from your company number, using scheme 0208. There is nothing to buy: Novadesko registers your identifier from your account in one click.
Yes, the network connection is included in the Novadesko plans, with a document quota shown on the pricing page. There is no separate Peppol module to buy.
The software detects it before sending and switches automatically to email, with the same invoice. The day that customer registers, the invoice travels over the network again with nothing to change on your side.
No. The identifier belongs to your company, not to the vendor. It is simply attached to a new access point during the move, and your customers keep using the same reference.
Complete your company profile first, activate your Peppol ID, then add your customer's company number. Create the invoice as usual and choose Peppol as the delivery method. The delivery receipt follows within seconds.
You need a tool connected to an access point on the network. Most Belgian invoicing packages now are, Novadesko included. There is nothing to download, it all runs in your browser.
Seconds, in the vast majority of cases. If the recipient's access point is briefly unavailable, the network retries by itself and delivery is confirmed a little later.
Free public portals exist for a handful of invoices a year, mainly towards the public sector. They keep no accounts and track no payments. With Novadesko, Peppol sending is part of the subscription and the trial costs nothing.
Not between VAT registered businesses established in Belgium. Since 1 January 2026 those invoices must be issued and received in a structured format. The PDF keeps its commercial value but no longer meets the obligation.
The same way as on paper, with a credit note. It travels over the network too and stays linked to the original invoice. A delivered document cannot be pulled back, no more than a posted letter.
No. The Belgian obligation covers exchanges between VAT registered businesses. Private customers keep receiving a standard invoice, by email or on paper.
Yes, as soon as they are registered on the network. Peppol is used across much of Europe and well beyond. The send follows the same path, using the identifier of the country concerned.
No. A PDF remains a picture of the document, readable by a person but not usable by software. An electronic invoice is a structured file where every item of data is tagged. You may keep attaching a PDF for your customer's comfort, as long as the official invoice leaves in structured form.
Scanning means capturing a paper document to keep a copy of it. The invoice stays an image and nobody can process it automatically. An electronic invoice is born as data and has never existed on paper.
You need an invoicing program connected to the Peppol network, either because it is an access point itself or because it uses one. A spreadsheet or a word processor produces no structured file, however careful the layout.
Your software queries the Peppol directory using their company number and answers immediately. If they are not listed, the invoice goes out the traditional way with nothing extra from you, and sending switches to the network the day they register.
An electronic signature is not required in Belgium for an invoice between businesses. What matters is being able to guarantee the origin, the integrity of the content and the readability of the document. Travelling over the network and keeping the original file answer that.
Books and invoices have to be kept for ten years. Preferably keep the structured file as it was issued or received, not only a printed version. Good software handles that and lets you export everything whenever you want.
Yes, a credit note follows the invoice it corrects and therefore leaves in structured form to a Belgian VAT registered customer. It takes the same route and carries the reference of the original document.
Your way of working does not change for those sales. Opening reception is still worth it, because your own suppliers will send their invoices in structured form and you have every interest in receiving them properly.
What has been mandatory since 1 January 2026 is the structured electronic invoice between Belgian VAT registered businesses. Peppol is the network this runs on in practice and it is the standard route in Belgium, but the law imposes the format and the exchange first, not the name of your supplier.
As an extra copy for your customer there is nothing wrong with it, and many business owners keep doing it because it is easy to read. As the official invoice between two Belgian businesses, a PDF no longer meets the rules.
Yes, as soon as you have a VAT number and you invoice another Belgian VAT registered business. There is no turnover threshold or invoice count below which you would be excused.
Nothing changes there. The obligation covers invoices between businesses. Your till receipt, your paper invoice or your PDF to a private customer remain perfectly fine.
Your program checks the directory. If the entry is missing, the invoice goes out the classic way without you retyping anything. The day they register, sending switches over to the network on its own.
Usually nothing on top of what you already pay for invoicing software, provided your vendor includes sending and receiving in the subscription. Watch out for pricing per document sent: at fifty invoices a month the bill grows faster than you would expect.
No. They work with their own package and pull your data, either through an export in their format or by opening your file directly. At Novadesko that access is free for accounting firms.
The retention period for your books and invoices is ten years. A structured invoice is best kept in the format in which it was sent or received, not only as a printout. Decent software handles that for you and lets you export everything whenever you want.
What has been mandatory since 1 January 2026 is the structured electronic invoice between Belgian VAT registered companies. So you need a tool connected to the network, but which program you pick is entirely up to you.
Free public portals exist and are handy for a few invoices a year, especially towards public bodies. They offer no bookkeeping, no payment tracking and no organised receiving. As soon as volume rises, the time lost costs more than the subscription avoided.
In the vast majority of cases, no. Today's programs run in the browser and on mobile, which rules out manual updates and lets you invoice from a building site or a shop floor.
The program queries the network directory using the enterprise number. If they are listed, the invoice goes out structured. If not it goes by e-mail, and the switch happens on its own the day they register.
Yes. Your identifier follows your enterprise number and stays yours. The new supplier simply takes over the directory registration. Above all, check that the old one hands back every document and archive.
No. They work in their own package and pull your data, either through an export in the format they use or by opening your file directly. At Novadesko that access is free for accounting firms.
About an hour for a freelancer with their details to hand. Half a day for a company with a product catalogue and a customer list to import.
That is the first thing to check. At Novadesko, invoices arriving over the network land in the purchase journal with the amount, VAT and supplier already read, and the scanner picks up the ones that still come in as PDFs.
It is still useful as a reading copy, but it no longer replaces the structured invoice between VAT registered Belgian businesses. The electronic document sent over the network is the one that counts.
At Novadesko, sending and receiving are included in the plans. The details are on the pricing page, with no charge per document.
The check runs on their company number when you create or save the customer record. If they are not registered yet, you know before you send.
It does not count as sent. The reason for the rejection is displayed, you correct the field concerned and send again without recreating the invoice.
Nothing changes for them. You keep sending a classic invoice by email or on paper, with the same legal mentions.

Invoicing & quotes

26
Look at three things first: does the tool handle Belgian VAT and its special schemes, does it send invoices over Peppol without an extra provider, and can your accountant get in at no cost. A foreign tool will produce beautiful invoices and leave you alone on all three. Novadesko was built in Belgium for exactly these constraints.
Yes, for invoices between VAT registered companies established in Belgium, since 1 January 2026. They have to be issued and received in a structured electronic form, which in practice means the Peppol network. Invoices to private customers and till receipts are not covered.
No. Novadesko is a certified Peppol access point, and both sending and receiving are part of the base subscription. There is no separate contract with an operator and no cost per invoice sent.
Yes. The quote goes out with an online acceptance link, and once accepted it becomes an invoice in one click, with the same lines and the same client. Prepayments are deducted from the final invoice automatically.
The subscription starts at 19 euros excluding VAT per month, with no minimum term, an unlimited number of invoices, Peppol invoicing and free access for your accountant. The exact amount depends on the modules you switch on, such as the cash register or stock management.
There is a full 14 day trial, with no bank card and no feature limits. We do not offer a permanently free plan: running a certified Peppol access point and support in French and Dutch costs money, and we would rather say so plainly than fund it with hidden limits.
You import them from a spreadsheet file when you create your file. Your old invoices can stay with your previous supplier, since the law only asks you to be able to produce them during the retention period.
Yes, with their own access, free and unlimited. They consult the sales, the purchases and the supporting documents, and export what they need for the return. That removes the end of quarter attachment marathon.
Yes, as soon as it is accepted. A signed or written acceptance turns the quote into a contract : the price, the scope and the deadlines bind both sides. That is why a validity period and clear general terms are worth more than a figure quoted over the phone.
Yes. In Novadesko, an accepted quote converts into an invoice in one click : lines, quantities, discounts and VAT carry over, the invoice takes its number in the current series and keeps the link to its quote. Any deposit already received is deducted from the balance.
No. The Belgian obligation from 2026 covers invoices between VAT registered businesses. A quote stays a free form commercial document that you send as a PDF or through an acceptance link.
With Novadesko, 19 € excluding VAT per month, covering invoicing, quotes, Peppol sending, CRM and your accountant's access. The fourteen day trial asks for no bank card.
Yes, they get their own free access and find quotes, invoices and receipts in the same place. No more sending a folder of PDFs every quarter.
Yes. Nothing forces you to go through an accountant to invoice. You stay responsible for the legal details, for the correct VAT rate and for keeping the invoices for ten years. Software that enforces those details takes away most of the risk.
The Belgian market runs roughly from ten to fifty euros excluding VAT per month, depending on the modules and the number of users. Novadesko starts at 19 euros excluding VAT per month, Peppol delivery included and with no cost per document. Always work out the total over twelve months before comparing.
For a handful of invoices a year, a template or a free plan will do. As soon as you invoice other VAT registered businesses you hit the Peppol obligation, which free versions rarely cover. At Novadesko you test for fourteen days without a card, after which a paid subscription takes over.
No later than the fifteenth day of the month following the one in which the VAT becomes due, so usually the month of the delivery or the service. Deliver in March and the invoice goes out by 15 April at the latest, even if payment has not arrived.
Since 1 January 2026, yes, for invoices to other Belgian VAT registered businesses. They have to travel as a structured electronic document over the Peppol network. For private clients a pdf or paper invoice is still allowed.
You do not delete it and you do not touch the number. You issue a credit note referring to the original invoice number that corrects the amount, then you draw up the correct invoice. Your series stays unbroken, which is the first thing checked at an audit.
Ten years, in the form in which they were issued. For an electronic invoice that means keeping the structured file itself. With invoicing software the archiving happens on its own and stays searchable.
There is no single winner, there is a winner per profile. For a student freelancer or a side business, Dexxter and Accountable are well calibrated. For a company sending large document volumes, Billit remains the reference for Peppol transport. For an organisation with complex processes, Odoo earns its place. For a freelancer, a shop or an SME that wants to invoice, take counter payments and follow up customers in one place from 19 € excluding VAT per month, Novadesko covers the whole scope without an implementation project.
Yes, all five can send structured electronic invoices over the Peppol network. The difference lies in the vendor's role: Novadesko and Billit operate their own access point, while the others rely on the Belgian configuration or on a technical partner. Ask for your Peppol identifier and check it in the OpenPeppol directory, that is the only proof that counts.
The sorting is quick: only Novadesko and Odoo cover the certified cash register. Billit, Dexxter and Accountable focus on invoicing and bookkeeping. If you run a shop, a salon or a hospitality venue under the certified cash register scheme, start from that line of the table.
Count on around twenty euros excluding VAT per month for a freelancer working alone, and more as soon as you add users, stock or a till. Novadesko starts at 19 € excluding VAT per month with no commitment, with CRM, stock and the till included rather than sold as options. With vendors billing per user or per module, the real amount depends mostly on your final setup.
For a handful of invoices a year to consumers, yes. As soon as you invoice business customers, free hits its ceiling: you need Peppol sending, continuous numbering, document retention and a VAT draft that holds up. A free tool that costs you half a day every quarter ends up dearer than a 19 € subscription.
Yes, and many switch at the start of a quarter to cut cleanly on the VAT side. Check three things before you go: the full export of your customers and invoices, how your numbering carries over, and the date your Peppol identifier moves to the new access point. Your accountant will appreciate hearing about the migration before it happens rather than after.

Integrations

4
Most connectors are included in your plan. A few premium services (SMS, WhatsApp, bank sync depending on the plan) are optional and indicated on each card.
Enable the integration of your accounting software (Horus, Wings, WinAuditor) or deferred sending: your sales and purchase invoices are transmitted automatically. Your accountant also gets a free dedicated portal.
Yes. PrestaShop, WooCommerce and Shopify connect in minutes: catalogue, orders and customers are synchronised and every order becomes an invoice.
Contact us. We regularly add new connectors and the Novadesko API lets you plug in your own tools.

Point of sale & hospitality

56
By appointment, yes, in Maurage. In most cases a remote demo says more : you see the software with your own products and your own VAT rates, which a demo unit never really shows.
Yes, when the hardware calls for it or a team needs training. In Hainaut, the province of Liège and the province of Namur an appointment usually fits into the same week. Elsewhere in Belgium it is still possible, you just need to book a little earlier.
No. One address, Rue de Boussoit 4 in 7110 Maurage, and one number, +32 64 49 62 23. No reseller is authorised to sell or invoice in our name.
Yes, as well as French and English. Our POS pages for Antwerp, Ghent and Bruges are written in Dutch, and a ticket sent in that language gets an answer in that language.
Of course. There is no dedicated page for those areas yet, but the terms, the support and the setup lead times are exactly the same as in Hainaut or Liège.
Through the Google business profile, by searching for Novadesko, or by writing to us if you would rather keep it private. Criticism helps us as much as praise : several features of the POS module came straight from shopkeepers' remarks.
Only if food consumed on the premises passes 25 000 euros excluding VAT over twelve months. Toasties, platters and dishes of the day count towards that total, drinks do not.
No, they stay outside the threshold calculation. Once the system is installed they do go through the till like everything else and generate a receipt.
Takeaway does not count towards the threshold, since the customer does not consume on site. A business doing takeaway only stays out of the regime, but still has to justify its takings.
The vehicle is not what decides it, consumption is. If there is a space where customers eat on the spot and the threshold is passed, the rule applies just as it does in a dining room.
Every station that takes payment has to be connected to the venue's registered cash register system. Several stations can share the same control module, provided the setup is compliant and all data lands in the same place.
You have to keep documenting your transactions and put everything right as soon as the system is back. Ask your supplier in writing for the fallback procedure and the response time before you sign.
The Novadesko till module handles orders, receipts, the day close and the link with your accounts. Activating the regime with a black box goes through the NovaResto offer, whose certification and FDM reseller agreement are in progress. Get in touch for the current status.
25,000 euros excluding VAT of annual turnover from meals consumed on the premises. Drinks do not count towards that calculation, even when served at the table.
They stay out of the threshold calculation, but once the system is in place every transaction goes through the till and produces a receipt, drinks included.
No. The control module goes with the registered cash register system for businesses covered by the scheme. A retailer, or a hospitality business under the threshold, is not required to have one.
The question is not the vehicle but the consumption. If there is a space where customers eat on site and the threshold is exceeded, the same rule applies as for a dining room.
Yes, provided the software version is recognised by the tax administration and connected to a control module. The shape of the hardware is not the criterion.
Yes, it is the only way to spot a difference while it can still be explained. A daily closing takes a few minutes, a monthly reconstruction takes a day.
You can, as long as you record the withdrawal and keep the purchase receipt. Without a supporting document it becomes an unexplained difference.
No, the registered cash system applies to hospitality above the threshold of 25 000 euro of meals consumed on the premises. You still have to be able to justify your takings reliably.
By working with a single tool: receipts, invoices and stock feed the same journals, which removes double entry and totals that never quite match.
The rule is federal, it does not depend on the province. If you are in hospitality and exceed 25 000 euros excluding VAT per year of meals consumed on the premises, yes. Below that, no, but your takings still have to be justified.
The Novadesko subscription starts at 19 euros excluding VAT per month, with no lock in. On top of that comes the hardware you choose, and the fiscal data module if you fall under the certified scheme. Ask for a quote that lists those separately.
Yes. Each outlet keeps its own equipment, but the data comes together in the same back office. You read one report per shop and a total for the business.
Yes, provided the software version is approved and talks to the fiscal data module. The hardware format has never been part of the criteria.
Yes, if your till runs on a tablet or a phone. You ring up with the same product file and the market sales appear in the closing for the business.
For a private customer the receipt is enough. As soon as the buyer is a Belgian VAT registered business, the invoice has to go through the Peppol network, and has done since 2026.
If you exceed 25 000 euros excluding VAT per year of meals consumed on the premises, yes. The rule is federal and applies the same way in Liège, in Verviers and in the eastern cantons.
The Novadesko subscription starts at 19 euros excluding VAT per month, with no lock in. On top come the hardware you pick and, under the certified scheme, the fiscal data module and the VSC card.
Only turnover from meals consumed on the premises counts towards the threshold. A café with a modest kitchen often stays below it, but that check is worth redoing every year.
The Novadesko interface exists in English, French and Dutch. Your products, receipts and invoices are written in whatever language you type in.
Look at the fixed monthly cost and at the absence of a lock in period. Above all, check that your data stays exportable, which is what keeps you free to change your mind later.
Yes. For a Belgian VAT registered customer that invoice goes out over the Peppol network, from the same products as your counter sales.
Only if meals consumed on the premises pass 25 000 euros excluding VAT per year. Drinks and takeaway sales stay out of that calculation.
In principle no, since no meal is consumed on the premises. You still have to justify your takings and invoice your business customers properly.
The subscription starts at 19 euros excluding VAT per month, with no lock in. Hardware depends on what you choose, and a tablet you already own can be enough to start with.
What is consumed on the premises counts towards the 25 000 euro threshold, bread sold over the counter does not. Start tracking those two figures separately now.
Yes, with a till running on a tablet or a phone. The product file is the same and the sales come together in a single closing.
If that restaurant is VAT registered in Belgium, yes, since 2026. The invoice has to go out in a structured format over the Peppol network, not as a pdf by email.
If you take more than 25 000 euros a year from meals eaten on the premises, yes. The rule is federal, so it applies just as strictly in Antwerp as anywhere else in the country.
Each outlet has its own equipment, but the data can come together in the same management tool. You then read one report per outlet and one total for the company.
The advertised price says little. Count the control module, the maintenance and above all the time spent copying figures from one system to another. Over three years, that last item weighs heaviest.
Yes, provided the software version is approved and talks to the control module. The shape of the hardware has never been the criterion.
For private customers the receipt is enough. If you sell to a Belgian company, that invoice has had to travel over the Peppol network since 2026.
The POS module handles receipts, daily closing and the link with the accounts. Activating the certified register scheme with a black box goes through NovaResto, whose certification and FDM distributor agreement are still in progress. Write to us for the current status.
Only if your turnover from meals eaten on the premises goes above 25 000 euros a year. Drinks turnover does not count towards that threshold, even if it fills most of your till.
Yes. The counter runs over twelve months of actual trading, so an exceptional week counts like any other. All the more reason to track your food turnover monthly.
As many as the business needs. Each till has its own equipment, but the data comes together in a single closing report for the house.
That depends on your setup. With a trimmed menu, readable buttons and rates already configured, a newcomer only has to tap the item and pick the payment method.
If the association is VAT registered in Belgium, the invoice goes through Peppol. For private customers the ordinary till receipt is still fine.
Pure takeaway does not count towards the 25 000 euro threshold. As soon as you put a few tables inside or outside and customers eat there, that turnover starts counting.
By making the choice at the counter rather than afterwards. One button per item for each of the two situations, with the matching rate attached, and your return adds up without any calculation.
The till records the sale and the payment method. Which cards you accept depends on your terminal, but the closing report shows you what came in per method.
Look at the fixed monthly cost and at what you can pause. More important still : make sure your data stays exportable if you ever change supplier.
Yes. For a Belgian VAT registered customer that invoice goes out over the Peppol network, from the same items as your counter sales.

Accounting & VAT

45
Every business registered with the Crossroads Bank for Enterprises, including part-time self-employment. Only the scale of the obligation changes: simplified accounts with three journals for a sole trader below 500 000 euros of turnover, double entry accounts for companies and for anyone above that threshold.
As a sole trader, yes, and plenty of people do it with decent software. In a company it is technically possible but rarely sensible: the annual accounts, the depreciation schedules and the corporate tax return call for a certified professional. The usual compromise is to handle the daily work yourself and leave the closing to a firm.
Seven years at least for books and supporting documents, ten years for a large share of them since investigation periods were extended. In practice, plan on ten years for everything, and keep electronic invoices in the format in which they were issued or received.
Simplified accounts stop at three journals, purchases, sales and financial, plus a yearly inventory. Double entry records each transaction as a debit and a credit following the Belgian standard chart of accounts, which produces a balance sheet and a profit and loss account. The second is compulsory for companies.
Quarterly as long as your annual turnover stays below 2 500 000 euros excluding tax, filed by the 25th of the month after the quarter. Above that the return becomes monthly, with the 20th as the deadline. A few sensitive sectors move to monthly filing earlier.
If you invoice other Belgian taxable persons, yes, since 1 January 2026, and working part-time changes nothing. Invoices to private customers are outside the scope. Even under the small business exemption you must at least be able to receive structured invoices.
Late filing brings a fine that grows with the delay, and directors can be held liable if a third party shows damage linked to the missing publication. Remember the deadline: thirty days after approval by the general meeting, and no later than seven months after the closing date.
It depends mostly on the volume of documents and the state of the file. A freelancer with few invoices and bookkeeping already entered gets away with a few hundred euros a year. A company with staff and dozens of documents a month sits in a different bracket entirely. A clean file remains the best lever on the final bill.
No, it replaces data entry. The software captures invoices, prepares entries and tracks VAT. The accountant classifies, closes, optimises and signs. Together they often cost less than the accountant alone spending billable hours retyping receipts.
It is business management and pre-accounting software: it produces and gathers everything that feeds the books, namely sales, purchases, receipts, payments and VAT, then hands it over to your practice. Double entry bookkeeping and filing the annual accounts remain your accountant's work.
The software continuously calculates VAT charged, VAT deductible and the balance for the quarter, and generates the annual listing of VAT registered customers. Filing itself goes through Intervat, whether you do it yourself or leave it to your accountant.
Yes, in two ways. Either you export the entries to Winbooks, Bob, Sage, Horus, Exact Online, Wings or WinAuditor. Or they open your file directly from their portal, which is free for practices.
Invoicing software stops at the document sent to the customer. Accounting software carries on with purchases, receipts, VAT and the handover to the accountant. Novadesko covers both in the same subscription, so the same figures are never typed twice.
No. There is no chart of accounts to build and no account number to pick: you record a sale, an expense or a payment in plain language. Our page on bookkeeping without accounting knowledge explains how the work is shared with your accountant.
They arrive in a dedicated inbox, already structured: amount, VAT and supplier are read automatically. You confirm the expense category and the document joins your purchase journal.
Yes. Small companies manage several users, stock, point of sale and treasury reports, with the same handover to their practice. The page for SMEs describes what changes compared with a one person business.
Yes. Novadesko is published by a Belgian company and your documents are hosted in Europe, with time stamped archiving of what you send and receive.
Invoicing software is there to create, send and follow up your sales invoices. Accounting software goes further: your expenses go in, your VAT is prepared and your documents are ready for your accountant. In Belgium most tools aimed at the self employed cover both layers, while posting entries in double entry bookkeeping usually stays with an accountant.
As a sole trader on simplified bookkeeping you can get quite far alone, especially for the VAT return and for tracking expenses. Once you run a company, file annual accounts or make tax choices, an accountant remains advisable. The software cuts down their work, and usually their invoice with it.
Yes, if you invoice other Belgian VAT registered businesses. Since 1 January 2026 that exchange has to happen as a structured electronic document over the Peppol network. If you invoice private individuals only, the obligation does not apply, though picking a tool today that cannot do it would be unwise.
For a self employed person the market runs roughly from ten to fifty euros excl. VAT per month, depending on modules and user count. Novadesko starts at 19 EUR excl. VAT per month with modules included. Always work out the total over twelve months, because extra users and per document charges make the difference.
You can, and it happens regularly. You export your clients, items and history from your current tool, then import those files during setup. If in doubt, ask support to check your export before you switch, ideally between two VAT returns.
At Novadesko it does: you work in your language, your accountant opens the same file in theirs, and documents follow the language of your client. In Belgium that is not a luxury, it saves a great deal of confusion over how a line item is worded.
Yes. A self-employed individual may keep their own simplified books. Only the filing of certain returns is often handed to a certified accountant, and even that is not compulsory for an individual.
With software and a separate business account, expect twenty to thirty minutes a week, plus a longer session each quarter for VAT. Without a system, that quickly turns into a lost weekend every quarter.
A spreadsheet often survives the first year, but it does not number your invoices, does not store your supporting documents and does not track your VAT. Accounting software does, for less than the time you spend on it.
Yes. You can test the software with your own invoices and your own expenses, with no commitment, before you choose.
An invoice error is fixed with a credit note followed by a new invoice. An error in a VAT return already filed is corrected in the next one. The sooner you do it, the easier it is to justify.
A digital copy is fine as long as it stays legible and complete throughout the seven year retention period. Thermal receipts fade within months, so photographing them the same day is the safest habit.
For quarterly filers every deadline falls on a weekend and moves to the Monday: 26 January, 27 April, 27 July and 26 October 2026. Monthly filers keep the 20th of the following month, pushed to the Monday whenever it lands on a Saturday or a Sunday.
It touches neither the boxes nor the dates. It changes the raw material: since January 2026 your invoices between Belgian companies travel in a structured format, your journals fill up without re-keying and your deductible VAT no longer waits for a PDF buried in a mailbox.
Yes. A nil return is still a return to file. Sending nothing exposes you to the same penalties as a forgotten return.
Yes, on request to your VAT office. It is often worth it when you regularly recover more VAT than you owe.
It lightens the paperwork, but it takes away your right to deduct. As soon as you buy equipment, a vehicle or a lot of subcontracting, the standard regime becomes the better deal again.
Both work. Many freelancers record everything day to day in their software and leave the Intervat filing to their accountant.
You correct it with a credit note followed by a new invoice at the right rate. The quicker the correction, the easier it is to justify.
The personal income tax return is filed every year, most often through Tax-on-web. The self-employed get a longer deadline than employees, and an extra deadline applies when the return goes through an agent.
Yes, in full, in the year you pay them. That is why an extra payment before 31 December can lower the tax for the current year.
The tax calculation is identical, but your freelance income comes on top of your salary and is therefore taxed in your highest brackets. Social contributions follow their own rules for a secondary activity.
A surcharge is added to the tax due. It is not a fine, but it is an avoidable cost, and it grows every year the problem is put off.
It is not compulsory as a sole trader, but it is strongly advised as soon as the business grows. Software keeps your figures clean, an accountant interprets them and takes responsibility for them.
No. VAT on restaurant and hotel costs is excluded from the right to deduct, even when the meal is clearly professional. The expense itself stays partly deductible for income tax.
At most 50 % for a passenger car, using one of the three accepted calculation methods. The same cap applies to fuel and servicing.
No. The right to deduct can still be exercised later, up to the end of the third calendar year following the one in which it arose. Pass the invoice to your accountant so it goes into a later return.
No, you need a compliant invoice in your company's name. Ask for the invoice at every purchase, especially with suppliers you use often.

Taxation

39
Yes. A zero-emission vehicle acquired in 2026 keeps a 100 % deduction of its professional costs, and that rate stays acquired for as long as you use the car. Acquisitions made in 2027 drop to 95 %, those made in 2028 to 90 %.
No. The rate is locked in at the year of acquisition and follows the vehicle. An electric car ordered in 2026 is still deductible at 100 % in 2031, even though cars bought that year are capped at 67.5 %.
No. VAT deduction on a mixed use vehicle stays capped at 50 % whatever the engine, even when business use is higher. You can choose between actual use, the semi flat rate and the general 35 % flat rate.
No. A fixed charging station is a separate investment, depreciated over its useful life. It is the electricity consumed by the car that follows the vehicle's deduction rate.
As a sole trader you first determine the business share of the use, for instance 70 % based on your journeys. You then apply the vehicle's deduction rate to that business share only.
Less than before. Fossil fuel costs are limited to a 50 % deduction and the general ceiling falls every year for vehicles acquired since 1 July 2023. Over the term of a lease, the gap with an electric car becomes substantial.
On a budget of 9,570 € of yearly costs used 80 % for the business, an electric car ordered in 2026 leaves 7,656 € of deductible charge. The same budget on a combustion car bought in 2026 falls to 3,828 € because of the 50 % ceiling, close to 1,700 € more tax at a 45 % marginal rate.
Yes, what counts is the date on which you buy it, not its first registration. A used electric car taken over in 2026 therefore follows the 2026 rate, on the depreciation base of the price you actually paid.
The flat mileage allowance, indexed on a regular basis, covers every cost of the vehicle and removes any need to split expenses. It suits low business mileage well. Once the car covers a lot of business kilometres, deducting actual costs is often better: run the numbers over a full year.
Multiply the catalogue value by the reduction percentage tied to the age of the vehicle, then by six sevenths, then by the CO2 percentage. That percentage is 5.5 % at the reference emission for the year, with 0.1 point more or less per gram of difference, within a range of 4 % to 18 %.
The list price of the vehicle when new, options and VAT included, with no discount. The price actually paid, the lease amount or the value of a second hand vehicle play no part in the calculation.
Yes, the catalogue value is reduced by 6 % for each year started since first registration, with a floor at 70 %. That drop is often offset by the reference emission, which falls every year and pushes the CO2 percentage back up.
A fully electric car is taxed at the floor percentage of 4 %, since its emissions are nil. The benefit therefore stays proportional to the catalogue value, options included, but is clearly lower than on a comparable combustion car.
No. The benefit in kind applies to employees and company directors to whom a company makes a vehicle available. A self-employed person trading in their own name splits car expenses between business and private use, then applies the deduction percentage of the vehicle.
Yes. The amount the driver actually pays for private use is deducted from the taxable benefit and can cancel it out. The contribution has to be withheld from pay or invoiced, and it must stay traceable in the accounts.
The company reports 17 % of the benefit as a disallowed expense, or 40 % if it pays for fuel or charging used on private journeys. On top of that comes the monthly CO2 solidarity contribution to the social security office, including for an electric car.
Yes, to the extent of its professional use, but not all at once. The station is a fixed asset: you depreciate it over its expected useful life, often five years for a wall box. A sole trader first applies the professional share, while a company puts the full investment in its books.
No statutory period applies: you take the expected useful life and you have to be able to justify it. In practice a wall box is depreciated over five years and an outdoor installation with groundwork rather over ten. Keep the technical sheet for the equipment in the file, it supports your choice.
Yes, provided you write it down. You need an agreement on making the unit available, signed before the work, the invoice in the company's name showing the installation address, and a clause settling what happens to the unit when you leave the company. Without those documents the deduction stays fragile in an audit.
The 50 % cap that applies to cars does not cover the station, so VAT is recovered according to the actual professional use of the installation. VAT on the electricity charging a mixed use car does stay limited like other car expenses. A mixed taxable person applies their general pro rata on top of that.
No, it ended on 31 August 2024, as did the tax reduction for individuals installing a station at home. Since 2025 the thematic investment deduction for carbon free mobility can take over, subject to a regional certificate and to the application deadlines.
With a smart unit that logs every session or a submeter fitted upstream. An estimate based on mileage rarely survives an inspector, especially when the station sits at a private address. The device pays for itself quickly when it avoids an argument spanning three financial years.
Yes, incidental costs follow the main asset: cabling, conduit, distribution board, protection devices and base all add to the acquisition value. Small companies and sole traders may choose to expense them in the year itself, but that choice then applies to the whole financial year.
Yes. The tax regime for copyright income is still in force: separate taxation at 15 % after flat rate expenses, within an indexed annual cap. What changed on 1 January 2023 were the access conditions, which now require a protected literary or artistic work and a genuine transfer of rights.
The legal cap is a base amount of 37 500 €, indexed every year, which has pushed it above 70 000 € in recent years. Two further limits apply: copyright income cannot exceed 30 % of total pay plus rights from the same client, and the average over the four previous years cannot exceed the absolute cap.
Not for code. Computer programs have been excluded since 2023, an exclusion confirmed by the Constitutional Court in 2024. A developer who writes a technical book, produces a video course or creates graphic works can still fall under the regime for those creations, provided the rights are transferred in writing and the work is genuinely exploited.
Flat rate expenses are deducted from the gross amount first: 50 % on the first indexed bracket, 25 % on the next one. The balance is taxed at 15 % as investment income. On 20 000 € gross, around 10 000 € remains taxable, which comes to 1 500 € of tax.
As long as the income keeps its investment classification and stays within the caps, it is not part of the base used for self employed social security contributions. As soon as part of it is reclassified as professional income, it joins that year's income and feeds the contribution base, on top of progressive taxation.
The Belgian payer, meaning the company or publisher paying you. They withhold the tax, pay it over to the administration and give you a form 281.45. If your client is established abroad, nothing is withheld and you have to report the amount yourself in your personal income tax return.
The part deemed excessive is reclassified as remuneration or profit. It then goes through the progressive brackets, carries social security contributions, and a tax increase plus late payment interest may follow. That is why a cautious split backed by a solid contract beats an ambitious percentage you cannot defend.
With three items: a written agreement signed before payment describing the work and the scope of the rights, an invoice that isolates the transfer line, and evidence of real exploitation such as a link to the publication or a copy of the book. The chronology counts as much as the content.
In practice, yes. The 15 % withholding is final, so no extra tax follows, but the administration needs the amounts to check your annual ceiling, the 30 % limit per client and the average of the four previous years. An empty box makes that check impossible and sooner or later triggers a request for information.
The gross, meaning what the client granted before flat-rate expenses and before withholding tax. That figure sits at the top of your form 281.45. The amount that reached your bank account is always lower and has no place in the return.
Movable income, box VII, under the heading for income from the transfer or licensing of copyright and neighbouring rights. Code numbers change from one assessment year to the next: take them from your own form or from Tax on web, where the amounts from the form are often prefilled.
Then nobody withholds anything and you receive no form. You report the gross amount yourself and the 15 % appears on your tax assessment. If tax was already withheld at source abroad, have the double taxation treaty with that country checked before you enter the amount.
Usually in spring, well before the filing campaign opens. If it is late while your client is established in Belgium, chase it. Its absence not only leaves you without figures, it also hints that the withholding tax may never have been paid over.
No. Movable income taxed separately at 15 % escapes the municipal surcharge. That changes as soon as a share is reclassified as professional income: that share goes into the progressive brackets and carries the municipal tax with it.
It loses its movable character and becomes professional income. It is taxed in the progressive brackets, enters the calculation base of your social contributions and therefore raises the bill twice. Recalculate your ceiling before the last invoices of the year go out.
Count on ten years for your tax records. Keep the same set together, per client and per year: the signed transfer, the invoice with its separate line, the form 281.45 and evidence of exploitation. That way nothing needs reconstructing if an audit arrives.

Status & freelancers

46
In the private sector nothing obliges you to tell them, unless your contract says otherwise. In the public sector, prior authorisation is generally required.
No. You need your company number and an activated VAT number before issuing your first invoice. Invoicing without being in order leads to an adjustment and a fine.
Below an indexed annual net income threshold of around 1,900 €, no contribution is due for the side business. Above it, contributions are calculated on the whole income, not only on the part above the threshold.
The contributions you pay on the side count towards your pension calculation, but your basic social cover remains the one from your main occupation.
Yes, especially for a few invoices a month. The risk is not volume, it is forgetting: an unnumbered invoice, a lost receipt or a missed VAT deadline costs far more than the subscription.
Yes. A student job under contract and a self-employed activity can coexist, but both count towards the child benefit ceilings and towards the resources that keep you a dependant of your parents.
No. The regime starts in the quarter you turn 18. Before that, a self-employed activity is not open to you.
The status remains possible as long as you are regularly enrolled for the required number of credits and attend classes. If you drop out during the year, tell your fund, which will recalculate your contributions.
Under the exemption scheme and below 25,000 € of annual turnover, no. You invoice without VAT and mention the scheme applied. Above it, you move to the normal scheme with quarterly returns.
Only if your net resources go above the annual ceiling that keeps you a dependant. Below it, nothing changes for them.
Costs are limited to the registration fee at the business counter, the activation of the VAT number and your first quarterly social contribution. There is no capital to pay in and no notary fees.
The law requires an account separate from your private one for the business. That account has to be communicated and shown on your commercial documents.
Yes, nothing prevents it. You then register as an employer with the NSSO and work with a payroll agency.
You can either cease it or contribute the business to the new company. That contribution has tax consequences, notably on capital gains, which you prepare with your accountant.
It makes day to day upkeep manageable, especially with software. Most self-employed people still keep an accountant for the annual return and the judgement calls, which costs less when the books are already clean.
Legally no: an invoice made in Word is valid as long as it carries every mandatory mention. In practice things go wrong on the numbering and on keeping your expenses. Software takes over precisely those two jobs.
Subscriptions start at 19 euros excluding VAT per month, with no commitment, and you choose which modules run. The trial lasts fourteen days and asks for no bank card.
Not if you benefit from the small business exemption scheme and stay below 25,000 € of turnover a year. Your invoices then mention the exemption. Above that you become VAT liable, with periodic returns.
Yes, and since 2026 it is the rule for invoices addressed to Belgian companies. Your company number is enough as an identifier on the network.
You give them access or you send an accounting export. Most side business owners keep an accountant for the annual return, which works out cheaper when the books are already clean.
Your social contributions change, your invoicing does not. Clients, numbering and history stay in place, and you simply update your status with your social insurance fund.
Budget 1.3 to 1.5 times the gross salary, every month. An employee paid 3,000 euros gross therefore costs the company close to 4,500 euros a month, employer contributions and bonuses included.
A gross salary just above 2,000 euros works out at roughly 3,100 euros a month, close to 37,000 euros over the year. That is the realistic floor for a full time job in the private sector.
The cost follows working time. On 1,500 euros gross, budget around 2,300 euros a month, or some 27,000 euros a year, prorated meal vouchers included.
On a gross salary of 3,000 euros and a 38 hour week, an hour worked comes to nearly 27.50 euros. The gross hourly rate itself sits around 18 euros.
Around 25 percent of gross pay, close to 10,400 euros a year on a 3,000 euro salary. That weighs roughly a fifth of the total cost, the rest being the gross salary itself and the bonuses.
Less than the next ones. The target group reduction for a first hire wipes out a large share of the basic employer contributions, within a yearly cap set by law. Your payroll office will confirm the exact amount.
With a thirteenth month, double holiday pay, employer contributions and meal vouchers, budget roughly 45 000 to 46 000 euros a year, or close to 3 800 euros a month on average. Without extra-legal benefits, the bill drops towards 39 000 euros a year. The calculator on this page gives the amount matching your own setup.
At equal gross pay, yes, though the gap stays moderate. Employer contributions for a blue collar worker are calculated on gross pay raised to 108 percent, and the employer also finances the holiday fund through a yearly and a quarterly contribution. The multiplier then sits around 1.5 to 1.7 times gross, against 1.3 to 1.5 for a white collar employee.
For a private sector white collar employee, basic employer contributions have been around 25 percent of gross pay since the tax shift reform. Special contributions are added depending on the sector, the size of the company and the type of contract, while target group reductions work the other way and lower the amount due.
Nothing substantial. An employer contribution in the singular is one specific line, such as the basic contribution to the national social security office. The plural covers the sum of all those lines, together with the mandatory costs that go with them. The singular names an item on the statement, the plural names the total.
Multiply the calculation base by the applicable rate. That base includes annual gross pay, the thirteenth month and double holiday pay. On 3 000 euros gross a month it sits around 41 760 euros, and a rate of 25 percent works out at close to 10 440 euros a year. For a blue collar worker, the base is first raised to 108 percent.
They fund pensions, health and disability insurance, unemployment benefits, family allowances and occupational accidents. On top of that come the wage moderation contribution, the business closure fund and any contribution specific to your sector. Everything is declared and paid quarterly.
Yes. Employer social contributions are a deductible business expense, exactly like the gross salaries they go with. They lower your taxable base, which softens the real net cost of a hire once corporate income tax is taken into account.
For private sector white collar employees, yes. Single holiday pay is the salary maintained during leave, while double holiday pay is a supplement usually paid in May or June. For blue collar workers, holiday pay comes from a holiday fund financed by a specific contribution, which changes the mechanics but not the principle.
There is no general federal obligation, but the vast majority of joint committees provide for an end of year bonus. Your joint committee is therefore the first document to read before setting a salary, since it also fixes the applicable minimum pay scales.
The classic levers are target group reductions for first hires, regional incentives, reimbursement of expenses proper to the employer within the accepted limits, and meal vouchers which are taxed more lightly than an equivalent pay rise. Each option should be validated by your payroll office, as conditions change regularly.
A payroll office is enough to produce payslips and declarations. What you need on top of that is one place where these costs meet your bookkeeping and your cash position. Novadesko records payroll statements as purchases and puts them next to your sales invoices, so the wage bill stays visible all year.
Yes, under precise conditions. During the first half of the contract, and for six months at most, either party may give notice using the periods that apply to a permanent contract. After that window, early termination costs the salary due until the end date, capped at twice the severance pay a permanent contract would have triggered. Mutual consent and serious cause remain available at any time.
The general rule bans successive contracts. Two exceptions exist: four contracts of at least three months over a maximum of two years, or, with prior authorisation from the Labour Inspectorate, contracts of at least six months over a maximum of three years. Outside those frameworks the employer must prove the renewal was justified, failing which the relationship becomes a permanent contract.
No. Employer contributions, accident at work insurance and the benefits set by your joint committee are identical. A fixed-term contract even adds departure holiday pay of roughly 15.34 percent of the gross salary earned, paid in one go on the final settlement. The employer cost calculator gives you the full annual budget for both scenarios.
The contract is deemed concluded for an indefinite period. The employee can then rely on permanent contract rules, notably on notice and severance pay. A contract signed the day after the employee started is enough to trigger that outcome, even when everyone acted in good faith.
No, trial periods disappeared from ordinary employment contracts in 2014. They survive only for student contracts, agency work and flexi-jobs. The very short notice periods of the first months now play the role they used to.
No. The contract expires by itself on the agreed date. You hand over the final settlement and the social documents, including the C4 form, and the collaboration stops there. Be careful though: if the employee keeps working after that date with no new contract, the relationship becomes permanent.
They may open a right to benefits if they have enough working days within the reference period used by the national employment office, which depends on their age and their track record. Your role as employer stops at issuing a correct C4 on time. The rest is settled between the employee, their payment body and the employment office.
Start from the monthly gross salary, add employer contributions, the pro rata share of the year-end bonus, meal vouchers and departure holiday pay. The Novadesko employer cost calculator does that item by item and shows the annual total: divide the result by two for a six-month contract.

Comparisons

33
Yes, as soon as running your business weighs as much as invoicing it. The foundation is comparable: Peppol, VAT, quotes, purchase scanning, mobile app. The difference sits in the certified cash register, stock, CRM, automatic reminders and multi user access, all inside the same subscription.
Two things, and we own them. Accountable builds the personal income tax return straight into its app and offers tax coaching by its own experts. On our side that part goes through your accountant, who gets free access to the file.
Yes. Since 2026, invoices between Belgian VAT registered businesses must be structured and sent electronically, a PDF by email no longer counts. Both solutions let you comply. We work through our own certified Peppol access point, with no third party operator in the chain.
It depends entirely on what you already pay on the side. Our plans start at 19 € excl. VAT per month, no commitment, Peppol included, with modules you switch on according to your activity. If you also fund a till, a stock tool or client follow up, the total often tips our way. If you pay for nothing else, compare tier by tier.
Yes. Clients, items and invoices export in common formats and import on our side, with numbering that carries on so there is no gap in the sequence. Our team walks you through it during the fourteen day free trial.
Your accountant, as for the vast majority of Belgian self employed people. Settle that point before switching if you move mid tax year: your accountant takes over the year under way and pulls the documents and entries from us in the usual formats of their software. Portal access is free for accounting firms.
No. Your identifier rests on your company number, it belongs to you and does not depend on the vendor. Only the network registration is updated so it points at your new access point, and your clients keep invoicing you without changing anything on their side.
If your main pain is tax rather than operations. A solo provider who wants the income tax return handled inside the app, with an expert who picks up, is very well served where they are. Switching for management features you will not use makes no sense.
Yes, as soon as your business grows beyond the self employed individual invoicing services. The foundation is identical: Peppol, VAT, quotes, expense scanning, mobile app. The alternative makes sense if you incorporate, sell over the counter with a till, track stock or need several people working in the same file.
No, Dexxter is built for the individual: sole proprietorship, side activity, student entrepreneur. If a company or a non profit is in your plans, you will have to change tools at that point. Better to factor that in now than to migrate twice.
Yes, both of them. Peppol is a European standard: software complies or it does not, there is no improved version. Our difference sits elsewhere, we run our own access point to the network with no third party operator in the chain.
On the base subscription Dexxter is cheaper, that is a fact. Our plans start at 19 € excl. VAT per month, no commitment, Peppol included and no document counter. The sum looks different if you currently pay for a till, a stock tool or client follow up on the side: add everything up before you compare.
Yes. You export clients, items and invoices in common formats and import them on our side. Your invoice numbering carries on so there is no gap in the sequence, and our team walks you through it during the free trial.
No. Your identifier is built on your company number, it belongs to you and does not depend on the vendor. Only the network registration is updated to point at your new access point, and your clients keep invoicing you without changing anything on their side.
If you are a student entrepreneur or working a side activity, invoicing services at a calm pace, with no need for a till, stock or multi user access, and the tool suits you. In that setup switching costs you time and gains you nothing.
Yes, and portal access is free for accounting firms: only your subscription is billed. Your accountant reviews the supporting documents and pulls the entries in the usual formats of their own software.
Yes, and on the strict Peppol scope the two are equivalent: sending in the BIS 3.0 format, receiving supplier invoices and complying with the Belgian obligation. The alternative really makes sense if you also want a till, a CRM, stock and cash flow tracking in the same subscription rather than in three separate tools.
No, and the reverse would be just as false. Peppol is a European standard: software complies with it or it does not. Both solutions send and receive compliant structured invoices, and the difference plays out in everything around the invoice, not in the network itself.
Our plans start at 19 € excluding VAT per month with no minimum term, with Peppol invoicing included and no document counter. Billit's pricing is tiered on volume, and we would rather point you to their official price list than display a figure that may already be out of date. Compare on the total annual cost for your real invoice volume.
Published reviews are mostly positive about what the tool does: sending and receiving electronic invoices works there without fuss. The reservations that keep coming back concern the scope, which stops at the document, and the bill that climbs once your volume grows because of the tiers. The useful reflex is still to ask for the total annual cost at your real volume, then set it next to our 19 € excluding VAT per month, till, CRM and stock included.
Yes. Since 2026, invoices between VAT registered Belgian businesses must be issued and received in a structured electronic format, and a PDF sent by email no longer qualifies. Both solutions compared here let you comply.
Yes. You export customers, items and invoices out of Billit in common formats, then import them into Novadesko. Your invoice numbering resumes where it stopped, and our team walks you through it during the free trial.
If your business fits entirely within invoicing for services, your volume is modest, your accountant already knows the tool and you need no till, no stock and no CRM, switching would gain you very little. Software that does the job and that you already know has value.
Yes, and portal access is free for accounting firms: only your subscription is billed. Your accountant reviews the supporting documents and pulls the entries in the usual formats for their own software.
For a freelancer or a small structure, the most direct alternative is ready to use business software that covers Peppol invoicing, VAT, the till and client follow up without an implementation project. That is exactly where Novadesko sits: you create your account, you send your first invoice the same day, and there is no integrator to bring in.
Odoo is not complex by accident, it is complete by design. That richness turns into a burden when your business comes down to invoicing, taking payments and a bit of stock, because you spend time configuring features you will never use. The real criterion is not your headcount but how complex your processes actually are.
Yes, with no module to buy. Sending and receiving in BIS 3.0 is part of the subscription, your identifier is based on your company number and there is no document quota. You comply with the Belgian electronic invoicing mandate between VAT registered companies as soon as your account is active.
Yes. Our till is designed for the Belgian registered cash register scheme, with compliant hardware, payment terminals and a direct link into your bookkeeping. A receipt cashed in the evening feeds your revenue and your VAT return with no retyping.
Our plans start at 19 euro excluding VAT per month, with no commitment, no setup fee and no paid add on modules. Odoo prices per user and usually adds an implementation billed in days. Always compare the total cost over twelve months rather than the monthly price on the website.
You export your clients, items and invoices as CSV from Odoo, then import them into Novadesko. Your invoice numbering resumes its sequence, your Peppol identifier stays yours and our team walks with you during the free trial. Half a day is enough for a typical file.
If you manufacture products, run several companies, build your activity around an online shop or need custom development for your internal processes, Odoo remains the better choice. Moving to a simpler tool would cost you capability, and nobody wins there.
Yes, and their access to your file is free, since only your subscription is billed. They review supporting documents, check the VAT and pull the entries in the usual formats their practice software expects. Many Belgian firms already work with our files.
Yes, Novadesko is a Belgian company and support answers in French, Dutch and English. Local obligations, from the registered cash register scheme to VAT deadlines and Peppol, are treated as the core of the product rather than as a regional add on.
Support

Didn't find the answer you were looking for?

Our team is available to help you set up and use Novadesko.

Responsive support Detailed guides Multilingual

Novadesko Support

…

Hello!

How can we help you?

Received a letter?

Novadesko Support