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Novadesko

Live Status

Overview of Novadesko's service health, uptime, incidents, outages, and maintenance.

Operational
99.99% Uptime Last updated : 06/10/2026 01:57
Monitored services 19/19 Operational
iOS App Operational
Web App Operational
API Operational
Peppol Gateway Operational
Queue Workers Operational
Database Cluster Operational
Authentication Service Operational
Backup Node Operational
Email Delivery Operational
Notification Engine Operational
Search Index Operational
Reporting Engine Operational
Payment Gateway Operational
SMS Gateway Operational
AI Assistant Operational
File Storage Operational
Webhook Dispatcher Operational
Billing Engine Operational
System Scheduler Operational
Incident history

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 30 Nov 2024 23:40
Affected services : Authentication Service, Notification Engine, SMS Gateway, File Storage, Billing Engine

Resolved

Resolved update for Peppol Gateway Degraded.

01 Dec 2024 00:40

Resolved

Resolved update for Peppol Gateway Degraded.

30 Nov 2024 16:40

Monitoring

Monitoring update for Peppol Gateway Degraded.

30 Nov 2024 06:40

Issue identified

Identified update for Peppol Gateway Degraded.

30 Nov 2024 05:40

Update

Investigating update for Peppol Gateway Degraded.

29 Nov 2024 21:40

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 16 Dec 2024 00:40
Affected services : Queue Workers, Queue Workers, Database Cluster, Authentication Service, SMS Gateway

Resolved

Resolved update for Webapp Login Issues.

17 Dec 2024 09:40

Resolved

Resolved update for Webapp Login Issues.

16 Dec 2024 23:40

Monitoring

Monitoring update for Webapp Login Issues.

16 Dec 2024 14:40

Issue identified

Identified update for Webapp Login Issues.

16 Dec 2024 02:40

Update

Investigating update for Webapp Login Issues.

15 Dec 2024 23:40

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 17 Dec 2024 10:40
Affected services : Database Cluster, Email Delivery

Issue identified

Identified update for API Latency Issues.

16 Dec 2024 02:40

Update

Investigating update for API Latency Issues.

15 Dec 2024 19:40

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 24 Dec 2024 01:40
Affected services : API, Notification Engine

Issue identified

Identified update for Queue Worker Delay.

23 Dec 2024 08:40

Update

Investigating update for Queue Worker Delay.

23 Dec 2024 01:40

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 15 Jan 2025 01:40
Affected services : Database Cluster, Database Cluster, Authentication Service

Monitoring

Monitoring update for Queue Worker Delay.

14 Jan 2025 22:40

Issue identified

Identified update for Queue Worker Delay.

14 Jan 2025 10:40

Update

Investigating update for Queue Worker Delay.

13 Jan 2025 22:40

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 29 Jan 2025 06:40
Affected services : Search Index, SMS Gateway, AI Assistant, Webhook Dispatcher

Resolved

Resolved update for Queue Worker Delay.

28 Jan 2025 21:40

Monitoring

Monitoring update for Queue Worker Delay.

28 Jan 2025 09:40

Issue identified

Identified update for Queue Worker Delay.

27 Jan 2025 21:40

Update

Investigating update for Queue Worker Delay.

27 Jan 2025 20:40

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 19 Feb 2025 03:40
Affected services : Email Delivery, SMS Gateway, AI Assistant, Webhook Dispatcher

Resolved

Resolved update for Peppol Gateway Degraded.

18 Feb 2025 16:40

Monitoring

Monitoring update for Peppol Gateway Degraded.

18 Feb 2025 04:40

Issue identified

Identified update for Peppol Gateway Degraded.

17 Feb 2025 22:40

Update

Investigating update for Peppol Gateway Degraded.

17 Feb 2025 17:40

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 24 Feb 2025 11:40
Affected services : Email Delivery, Webhook Dispatcher

Issue identified

Identified update for API Latency Issues.

24 Feb 2025 16:40

Update

Investigating update for API Latency Issues.

24 Feb 2025 06:40

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 29 Mar 2025 11:40
Affected services : Authentication Service, Payment Gateway, File Storage, System Scheduler

Resolved

Resolved update for Queue Worker Delay.

28 Mar 2025 20:40

Monitoring

Monitoring update for Queue Worker Delay.

28 Mar 2025 19:40

Issue identified

Identified update for Queue Worker Delay.

28 Mar 2025 12:40

Update

Investigating update for Queue Worker Delay.

28 Mar 2025 05:40

Untitled incident

Started : 08 Dec 2025 18:40 · Status : Resolved · Resolved on : 31 Mar 2025 08:40
Affected services : Queue Workers, Queue Workers, Authentication Service, Backup Node, SMS Gateway

Resolved

Resolved update for Queue Worker Delay.

30 Mar 2025 16:40

Resolved

Resolved update for Queue Worker Delay.

30 Mar 2025 11:40

Monitoring

Monitoring update for Queue Worker Delay.

30 Mar 2025 08:40

Issue identified

Identified update for Queue Worker Delay.

29 Mar 2025 21:40

Update

Investigating update for Queue Worker Delay.

29 Mar 2025 15:40

Release history and updates 21 updates

What each update brought to the web application and the iPhone and Android apps.

iPhone and iPad

Version 3.9.1

build 213 In preparation
  • Email signature: build your signature from Settings, with avatar, logo and social links, ready to paste into Mail.
  • Two-step verification through the app: a notification asks you to confirm each new sign-in by picking the right number.
  • PDFs awaiting signature now open inside the app.
  • Payment-terminal transaction history in the menu, for equipped businesses.
  • Clear notice when you are chatting with Nova AI in the messenger.
Android

Version 3.10.7

build 206 In preparation
  • Email signature from Settings (avatar, logo, social links), ready to paste into Gmail or Outlook.
  • Two-step verification through the app: confirm each new sign-in from a notification.
  • PDFs awaiting signature now open inside the app.
  • Payment-terminal transaction history in the menu.
  • Clear notice when you are chatting with Nova AI in the messenger.
Web application

Update 2026.09

Live
  • Email signature in Settings › Branding: 6 templates, live preview, copy ready for Mail, Gmail and Outlook (Pro and Ultimate).
  • Two-step verification through the mobile app, Mollie style: a phone notification confirms sign-ins from a new device.
  • Public "Do not contact me" form with immediate exclusion from any prospecting.
  • Handling of non-recoverable VAT on receipts and foreign purchases.
  • Payment-terminal quiz, WebPack and terminal promotions, invoice by bank transfer.
  • Richer accountant page: direct access to statements, CODA, UBL and PDF files.
  • AI transparency notices on Nova AI, the messenger and support (AI Act).
Android

Version 3.10.7

build 205 Live
  • Version published on Google Play after review.
  • More reliable document scanner.
  • Clearer sign-in error messages.
Web application

Update 2026.08

Live
  • Modular dashboard: pick and rearrange your widgets.
  • Background Peppol imports with a task centre.
  • Bank sync: adjustable cadence and hideable accounts.
  • Brand studio and social agent for your posts.
  • Multi-country sign-up (Belgium, France, Luxembourg, Netherlands, Germany) with matching VAT regimes.
  • Nova AI voice: transcription and natural voice for the mobile apps.
  • Automatic VAT reminders, inactive-account follow-ups and a safeguard for unpaid subscriptions.
  • New accounting integrations through Chift and redesigned integration pages.
Android

Version 3.10.6

build 204 Internal build
  • Nova AI voice mode: speak, the live transcript appears and Nova answers out loud.
  • New headers and Poppins typography, aligned with iOS.
  • Bank-synced accounts and cards: "Synced" badge and locked fields.
  • Create payment plans from the app.
  • Faster loading of product categories.
Android

Version 3.10.0

build 198 Internal build
  • Redesigned Nova AI with animated halo and quota gauge.
  • Quick buttons in the menu: Documents, Calendar, Customers, CODA, Messenger.
  • New Help and support view: ticket, call, email.
  • Durable offline mode: latest data available without network.
  • Applications screen and About page in the menu.
iPhone and iPad

Version 3.9.0

build 196 Internal build
  • Redesigned Nova AI, voice mode with natural voice and live transcript.
  • Quick buttons in the menu and new Help and support view.
  • Durable offline mode and smoother list loading.
  • Linked-document badges and more reliable PDF preview.
Android

Version 3.9.0

build 195 Live
  • First release of Novadesko on Google Play.
  • Dashboard, documents, customers and suppliers, Peppol, messenger, calendar and Nova AI.
Web application

Update 2026.07

Live
  • Cloud printing: PrintNode replaced by Printcloud.
  • VAT return: credit notes correctly taken into account.
  • Sign-up quiz: more reliable sector detection.
  • General stabilisation and fixes.
iPhone and iPad

Version 3.9.0

build 195 Live
  • Documents trash with restore.
  • Calendar: email invitations with calendar file and reminders.
  • Electronic signature of quotes and purchase orders.
  • Customer card: several emails and phones, country flags.
  • Full dark mode and collapsing headers.
  • Messenger in the bottom bar with unread badge.
  • Export my data by email from Documents.
Android

Version 3.9.0

build 159 à 195 Internal build
  • Push notifications up and running.
  • Documents trash, electronic signature, calendar with invitations.
  • Settings and profile (vCard QR) aligned with iOS.
  • Redesigned products and categories, swipe actions on documents.
  • Full dark mode.
Web application

Update 2026.06

Live
  • WhatsApp: official connector, inbox and chat tab.
  • Redesigned calendar: invitations with calendar file, mobile reminders, unified contacts.
  • Electronic signature of quotes and purchase orders.
  • HR and payroll module: employee records and pay profiles.
  • Documents trash and safe permanent deletion.
  • Accounting integrations: scheduled automatic sending and sending log.
  • Customers: several emails and phones in international format.
  • ZIP export downloadable without signing in for 30 days.
Web application

Update 2026.05

Live
  • Fully redesigned Peppol inbox: detail, dated history, status change, credit notes.
  • Credit notes sent on Peppol in the official format, linked to the original invoice.
  • Improved document recognition: receipts, per-line VAT, supplier created automatically.
  • WebPack (website) and BlackBox (certified cash register) available in the subscription.
  • Future-dated invoices sent automatically on the day.
  • New floating iPad-style sidebar.
iPhone and iPad

Version 3.9.0

build 54 Live
  • Peppol inbox: receiving, search, statuses and credit notes.
  • Real-time messenger with file sending.
  • Nova AI: conversational assistant with visible quota.
  • Dashboard with unpaid items, sales and purchases, PDF preview.
  • Notifications and support tickets inside the app.
Android

Version 3.9.0

build 54 Internal build
  • Peppol inbox, real-time messenger, Nova AI and dashboard, on par with iOS.
  • New icon and working notifications.
iPhone and iPad

Version 3.0.1

build 6 Live
  • Stability fixes after the first release.
iPhone and iPad

Version 3.0.0

build 4 Live
  • New generation of the Novadesko app on iPhone and iPad.
  • Dashboard, documents, customers, suppliers, transactions and settings.
Android

Version 3.0.0

build 4 Internal build
  • New generation of the Android app, aligned with the iOS version.
Web application

Update 2026.04

Live
  • SEPA QR-code payment on invoices, enriched IBAN and BIC.
  • VAT number validation (VIES) and VAT regime display.
  • Accountant portal: invitations, redesigned firm records, WinAuditor, Wings and Horus integrations.
  • Points of sale: store setup and installable POS app.
  • Vehicle taxation: profiles, CO2 and mileage allowances.
  • Purchase category detected automatically on import.
  • Structured ZIP export for the accountant (PDF and XML per category).
  • Integrated eBox inbox.
Web application

Update 2026.03

Live
  • Document recognition (OCR) with line-by-line reading and accounting-code detection.
  • Marketing email editor: fonts, colours, images and animated preview.
  • Automatic merge of duplicate suppliers on import.
  • Inventory: categories with icons and colours.
  • Statistics: redesigned, mobile-friendly charts.
  • PDF templates: reorganised customer block, discounts hidden when unused.
  • Country names translated into French, Dutch, English and German.

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